- Dallas
- 3+ years
The Systems Analyst is a technical role within the Infrastructure organization responsible for problem analysis, platform administration, operational improvement, and the continued development of enterprise technology services.
Responsibilities
- Investigate complex technical problems affecting enterprise platforms and services
- Analyze logs, configurations, dependencies, permissions, integrations, and system behavior to determine root cause
- Research and validate technical solutions and recommend corrective or preventive actions
- Document findings, decisions, resolutions, and lessons learned
- Identify patterns and improvement opportunities that reduce recurring problems
Requirements
- Bachelor’s degree in information technology, Computer Science, Information Systems, or equivalent professional experience
- Nice to have: Microsoft certifications related to Microsoft 365, Azure, Intune, Entra ID, or Power Platform
- Nice to have: cloud-based services
- Nice to have: enterprise software-as-a-service platforms
- Nice to have: infrastructure projects