- Remote, United States
- Remote
- Full-time · Associate
- 2+ years
Provide reimbursement education and day-to-day support to eye care practices, billing teams, administrators, and internal field partners within the assigned territory.
Responsibilities
- Provide reimbursement education and day-to-day support to eye care practices, billing teams, administrators, and internal field partners.
- Explain approved information related to coding, coverage, documentation, claims submission, payment pathways, and reimbursement processes.
- Assist accounts in identifying common reimbursement barriers and appropriate next steps.
- Coordinate with internal reimbursement, patient access, customer service, and sales partners to support timely follow-up on account questions and unresolved issues.
- Conduct virtual and in-person customer education using company-approved presentations, tools, and materials.
Requirements
- Bachelor’s degree in healthcare administration
- business
- life sciences
- health policy
- health economics