Assist players with all requests, explain loyalty program, redeem points, issue amenities, input data into Player Tracking System, protect confidentiality, communicate ideas, resolve complaints.
Compensation
$17.25 per hour plus tips
Responsibilities
Assist players with all requests in a professional and timely manner
Explain the loyalty program in detail and redeem guests’ points for express comps
Evaluate members’ status and issue complimentary amenities based on established Company guidelines
Utilize all aspects of the Player Tracking System; input player information into the database system and issue loyalty program cards
Protect the confidentiality of all company files and document under immediate control
Responsible for the maintenance and repair of slot machines and related equipment on the casino floor, including troubleshooting mechanical, electrical, and electronic issues.
Responsibilities
Identify and repair malfunctions in slot machines, including mechanical, electrical, and electronic components.
Prepare new machines for operation, configuring software, and ensuring proper functionality.
Perform routine slot maintenance, including working the casino floor and responding to calls and immediate action work orders.
Attend regular mechanic maintenance meetings and share knowledge, work and repair methods with other Team Members and management.
Maintain accurate and up-to-date records of completed work.
A Player Service Representative is responsible for assisting customers in the exchange of U.S. currency for casino chips, credit chips, cash, foreign currency, Golden Nugget documents, negotiable instruments, and ambassadors of company good will. This role also sells gambling chips, tokens, or tickets to casino patrons, pay out jackpots and manages credit applications.
Compensation
USD $13.25 - USD $13.25 /Hr.
Responsibilities
Sale and redemption of casino chips and coin for cash (chips, foreign chips) and other like money items
Issuance and redemption of Markers
Customer deposits/withdrawals
Cashing of checks utilizing computer terminals
Establish new computer accounts and process document requirements for credit, check cashing with policy and regulatory guidelines
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