- Remote
- Remote
Assist and support the Underwriting team in providing exceptional customer service levels for policyholders, agents/brokers, and internal customers.
Responsibilities
- Handle policy processing for new business, renewals, and ongoing account maintenance
- Perform initial review, triage, and processing of new business and renewal submissions
- Work with IT and Product Teams to troubleshoot, coordinate, and communicate system problems
- Demonstrate a sense of urgency and consistently meet processing deadlines per Underwriting Service Standards
- Support Underwriting Team in the production, selection, pricing, control, and servicing of insurance policies using Indigo’s model