- Oklahoma City, Oklahoma, United States
- 10+ years
The Field Access Manager (FAM) will act as the main point of contact at designated accounts providing account management support to Healthcare Professionals (HCPs) and their staff on behalf of patients who are prescribed a product for approved indications.
Responsibilities
- Expand advocacy within HCP offices and equip the staff, through education, to navigate the access and payer approval process
- Offer educational resources to support the entire patient’s journey by optimizing processes for prior authorizations/appeals/specialty pharmacy and addressing access issues
- Coordinate utilization of the patient service platform to seamlessly support the customer and patient when office chooses the HUB or SP as their ideal path to approved therapy
- Coordinate annual pharmacy reauthorizations at designated accounts to ensure timely reauthorization and continuation of therapy is maintained
- Work cross functionally and collaboratively with partners in Sales, Market Access, Patient Services, Strategic Accounts and more to act as a process and payer expert
Requirements
- Bachelor’s degree required; Healthcare degree advantageous, including MS, RN, PA, PharmD, or similar advanced healthcare/scientific degree
- Nice to have: Pediatric Endocrinology
- Nice to have: Endocrinology
- Nice to have: Previous launch experience in Access/Reimbursement role
- Nice to have: Previous experience in other functions within the biopharmaceutical industry