- Monterrey, Nuevo León, Mexico
- 3–5 years
Defines and delivers AI products and capabilities to improve operational efficiency, decision‑making, customer experience, and employee productivity across ProTrans International’s U.S. and Mexico operations.
Responsibilities
- Partner with business leaders and users to identify, prioritize, and validate AI use cases
- Identify and deliver AI solutions supporting transportation management, shipment visibility and execution, pricing, carrier performance, customer service, exception management, document processing, and operational automation
- Translate business problems into product requirements, user stories, acceptance criteria, model inputs and outputs, fallback logic, process changes, and measurable success criteria
- Partner with data engineering, analytics, data science, architecture, and security teams to define requirements for data quality, availability, governance, labeling, pipelines, and feedback loops
- Design and oversee discovery, experiments, proofs of concept, pilots, controlled rollouts, launch planning, adoption, and continuous improvement
Requirements
- Bachelor’s degree in Product Management, Business, Information Technology, Computer Science, Data Science, Engineering, or a related field, or an equivalent combination of education and experience
- Nice to have: product management certification
- Nice to have: agile certification
- Nice to have: cloud certification
- Nice to have: data certification