- Chennai, Tamil Nadu, India
- Hybrid
- Full-time · Senior
- 6–10 years
This role involves leading project teams for sales processing and process improvement across multiple areas, consulting with senior leaders to identify analytics and metrics outcomes.
Responsibilities
- Leads project teams responsible for providing sales processing and process improvement across multiple areas, accounts or processes
- Consults with senior business leaders to identify relevant analytics, metrics and outcomes for the assigned areas
- recommends changes and updates to process architecture, framework and resource deployment, including forecasts and budgets, to meet performance expectations and client needs
- Ensures all sales processing activities for assigned area are performed in alignment with service expectations and business objectives
- Manages and expands relationships with clients and internal and external partners and clients to effectively provide feedback, negotiate outcomes and drive changes to sales processes, policies and tools to improve performance and increase customer satisfaction
Requirements
- Bachelor's or Master's degree in Business Management or equivalent