Support day-to-day business operations by executing defined processes, maintaining data accuracy, preparing reports, and helping improve operational efficiency.
Accurate workflow checks, clear findings, and measurable improvements define good work in this role. The Process Improvement Specialist supports everyday operational processes by identifying repeated delays, checking handoffs, and helping teams test practical changes that reduce avoidable rework.
Locations (2)
Pittsburgh, Pennsylvania, United States
Pennsylvania, United States
Compensation
Monthly Pay: $3,721 - $5,558 USD per month
Responsibilities
Receive improvement requests through a shared work queue and email, clarify the reported issue, and record the process owner and expected outcome.
Check submitted examples for missing steps, inconsistent information, and unclear handoffs before beginning a focused review of the affected workflow.
Walk through current procedures with process owners, noting task sequence, decision points, recurring obstacles, and how work moves between teams.
Maintain baseline measures using a spreadsheets and data entry tool such as Google Sheets, checking calculations and source information before sharing findings.
Compare turnaround times, error patterns, and repeat work to identify practical improvement opportunities without assuming that every variation requires a change.