Quality Assurance Program Manager - DS Centralized Costs
Bay Cove Human Services, Inc. · Posted Nov 5, 2026
- Boston, Massachusetts, United States
- Full-time
- $57K–$57K per year
- 2+ years
The Quality Assurance Program Manager provides varied training and support within Day Services, monitoring designated quality assurance functions to promote accuracy and effectiveness while maximizing efficiency.
Compensation
Pay Range: if $56,992 annual salary
Responsibilities
- Assists in monitoring designated quality assurance functions including DDS, MassHealth, ABI and MRC standards, CARF, Bay Cove standards and performance improvement measures, program review, paper and electronic documentation systems, incident reports, medication occurrence reports, human rights complaints, HCSIS ISP reminders, etc.
- Assists with completion of proposals and policies.
- Promotes improved communication within the programs and between the division and programs through the design and standardization of communication systems.
- Promotes standardization of systems and provides training and technical assistance, as needed.
- Assists with CARF accreditation and DDS Licensing & Certification, Mass Health, and Optum reviews, and assists with other external reviews, as needed.
Requirements
- Bachelor's degree in Human Services or a related field
- Nice to have: Medication Administration certification
- Nice to have: Standard First Aid certification
- Nice to have: CPR certification
- Nice to have: Mandt certification