- Bangalore, India
- Senior
- 6+ years
Lead service design workstream for a global enterprise technology client, creating front-to-back service blueprints, workshops, and AI collaboration models.
Responsibilities
- Lead creation of front-to-back service blueprint
- Plan and run stakeholder interviews
- Design and facilitate hybrid vision and goal-setting workshops
- Contribute to competitor and analogous benchmarking
- Shape human–AI collaboration model
Requirements
- Nice to have: designing for AI
- Nice to have: automation
- Nice to have: human-in-the-loop models
- Nice to have: trust and governance