- Sea Point, Cape Town, South Africa +1 more
- On-site
- Full-time · Associate
- 2+ years
Manage booking enquiries, issue quotations, invoices and confirmations, load and amend reservations, maintain guest profiles, coordinate with front‑of‑house teams, follow up on payments, and ensure efficient reservation processing.
Locations (2)
- Sea Point, Cape Town, South Africa
- Cape Town, Western Cape, South Africa
Responsibilities
- Manage booking enquiries received via email, telephone and online channels
- Prepare and issue quotations, invoices and booking confirmations for leisure, corporate, agent and group guests
- Accurately load, amend and cancel reservations within our property management system
- Maintain accurate guest profiles and contact information
- Work closely with the Revenue team regarding rates, availability and special guest requests
Requirements
- Matric
- Hospitality-related qualification