- Brisbane, Queensland, Australia
- Hybrid
- Full-time · Entry
Entry level customer service associate supporting Fit2Work background checks and employment screening services.
Responsibilities
- Deliver excellent customer service via phone, email and chat
- Guide customers through background check and screening process
- Respond to client and consumer queries in a timely manner
- Handle complaints professionally
- Execute fulfilment/delivery of products and services in accordance with SLAs
Requirements
- Nice to have: Banking & Finance sector experience
- Nice to have: handling complaints