- Athens, Attica, Greece
- 1–3 years
Provide first- and second-level technical support for end users, troubleshoot hardware, software, and network issues, and maintain IT equipment and documentation.
Compensation
Competitive salary package and bonus scheme
Responsibilities
- Provide first- and second-level support for end users via phone, email, or in person
- Diagnose and resolve hardware, software, and network issues
- Install, configure, and maintain desktop computers, laptops, printers, and mobile devices
- Escalate complex issues to internal IT Teams when necessary
- Install and configure operating systems, business applications, and security tools
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
- Nice to have: 1–3 years of experience in IT support or helpdesk role
- Nice to have: additional language knowledge