- Hsinchu City, Hsinchu, Taiwan
- Full-time · Staff
- 3–8 years
This Staff-level NPI Product Quality/RMA Engineer integrates the full spectrum of Product Quality responsibilities across both New Product Introduction (NPI) and Return Material Authorization (RMA) engineering for semi-conductor, PCIe/Server/Rack for AI DataCenter product Lines.
Responsibilities
- Serve as Quality Engineering representative in NPI core teams, ensure reliability, supplier readiness, customer RMA readiness, and product readiness deliverables are met for new product launch.
- Work with cross-functional teams (QRE, Packaging, PTE, Systems, Design, etc.) to make sure lessons-learned and corrective/preventative actions are applied upstream during product development.
- Lead technical and business teams to resolve escalated Quality issues in HVM, including factory excursions and non-conforming materials disposition.
- Conduct technical evaluations of customer returned devices at system and device levels utilizing tools such as ATE, XRAY, CSAM, IV curve, system level test, and bench leading to a clear path of root cause.
- Track actions, schedules and owners to maintain targeted RMA analysis cycle time. Initiate internal corrective actions where applicable.
Requirements
- BS in Electrical Engineering
- BS in Electronics Engineering
- BS in Computer Engineering
- MS in related field
- Nice to have: PC