- London, England, United Kingdom
Strategic Supplier Manager responsible for developing and managing relationships with technology, managed services and professional services suppliers to maximize value and performance for CDW's Services business.
Responsibilities
- Own and develop relationships with a portfolio of strategic technology, managed services and professional services suppliers.
- Lead supplier governance activities including Quarterly Business Reviews (QBRs), service reviews, performance discussions and executive governance meetings.
- Monitor and improve supplier performance against agreed KPIs, SLAs and contractual commitments.
- Drive value realisation initiatives, ensuring CDW maximises both commercial and operational benefits from supplier partnerships.
- Proactively identify risks, service issues and improvement opportunities within the supplier landscape.