- Columbus, Georgia, United States
- Full-time · Entry
Support and maintain technology systems, monitor alerts, troubleshoot hardware/software/network issues, and document incidents.
Responsibilities
- Monitor systems and respond to alerts using set procedures.
- Troubleshoot basic hardware, software, access and network issues.
- Complete routine system checks, maintenance tasks and service requests.
- Record incidents, actions and results in support tools.
- Work with technical teams to restore service and resolve repeat issues.
Requirements
- Nice to have: system monitoring
- Nice to have: incident tracking
- Nice to have: service request tools