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Skill:service-oriented operations

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1–2 jobs· newest first

PATIENT EXPERIENCE MANAGERNew
Compass Group · Louisville, US
$65K–$70K
Patient Experience Manager
Compass Group · Greenville, US
$58K–$60KOn-site · Full-time · Mid

+10K new in the last hour

PATIENT EXPERIENCE MANAGER

Compass Group · Posted Nov 3, 2026

Louisville, Kentucky, United States
$65K–$70K per year
2–4 years

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AI

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Responsible for coordinating and directing all patient experience activities within the assigned system, ensuring client satisfaction and compliance with regulations.

Compensation

Salary: $65,000-$70,000

Responsibilities

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
Maintains and supports client satisfaction at a level that ensures account retention
Administers required client/customer surveys and responds in a timely and effective manner
Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives
Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs

Requirements

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred
Nice to have: 2-3 years in-servicing experience in customer service training
Nice to have: 3-4 years experience in service-oriented operations
Nice to have: hospitality and healthcare experience preferred

Skills

customer service training hospitality and healthcare experience service-oriented operations coaching multi-tasking Microsoft Office proficiency Microsoft Office Word Excel PowerPoint Outlook

Benefits

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance

See full job description

Patient Experience Manager

Compass Group · Posted Nov 9, 2026

Greenville, South Carolina, United States
On-site
Full-time · Mid
$58K–$60K per year
2–4 years

Apply with RefersoAI Apply on careers page

Responsible for successfully coordinating and directing all patient experience activities within the assigned system.

Compensation

Salary: $58,000-$60,0000

Responsibilities

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
Maintains and supports client satisfaction at a level that ensures account retention
Administers required client/customer surveys and responds in a timely and effective manner
Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives
Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs

Requirements

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred

Skills

customer service training hospitality and healthcare experience service-oriented operations coaching

on the job training

Microsoft Office

Benefits

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance

See full job description