- Gurugram, Haryana, India
- On-site
- Senior
- 8–10 years
Senior Team Member responsible for end-to-end Fees & Billing processes, stakeholder management, and process improvement within Global Business Services.
Responsibilities
- Serve as the Subject Matter Expert (SME) for assigned products and processes.
- Lead and manage product-specific migrations, including trade feed testing, broker code setup, calculation configuration, and payment system implementation.
- Monitor and manage communication with brokers, trade desks, and Application Support teams, ensuring timely resolution of issues and escalations.
- Act as the primary Training SPOC (Single Point of Contact) for onboarding and developing new hires.
- Collaborate closely with Application Development and Technology teams to identify and resolve system glitches, trade feed issues, and source system defects.
Requirements
- Bachelor's in Commerce
- Nice to have: Excel
- Nice to have: AI