- Tampa, Florida, United States
- Hybrid
- Full-time · Associate
- $69K–$96K per year
- 2+ years
First point of contact for keeping mission-critical applications running for traders and business users, troubleshooting issues and managing releases.
Compensation
$69,050.00 - $96,350.00
Responsibilities
- Deliver technical and business support for users of Citi's applications, resolving issues quickly and coordinating long-term fixes with technology partners.
- Act as the main point of contact between traders, business users, internal technology teams and vendors to keep issues moving toward resolution.
- Manage application releases from development through testing and into production.
- Run post-release checks after releases and infrastructure updates to confirm systems are performing as expected.
- Participate in disaster recovery testing to protect application availability and business continuity.
Requirements
- Bachelor's degree
- Nice to have: Java
- Nice to have: middleware
- Nice to have: networking
- Nice to have: firewalls