Diagnostic Engineering works throughout the service, software and engineering communities to ensure our customers have the best experience possible with their vehicle.
Locations (3)
California, United States
San Francisco, California, United States
Hayward, California, United States
Compensation
The salary range for this role is USD 137,800 - 172,200 for SoCal based applicants and USD 149,700 - 187,100 for San Francisco/Bay Area based applicants.
Responsibilities
Collaborate with related stakeholders across Rivian Service to align on project(s) goals, prioritization, roadmaps, and track progress from concept to launch/grow/optimize each project.
Coordinate implementation of Diagnostic Engineering requirements
Work with Engineering teams and Field Service to develop metrics and dashboards to track progress using platforms like JIRA, Lucid, and Databrick.
Manage multiple Jira projects to create accountability and triangulation of work product across field diagnostics, software, and diagnostics engineering
Review current processes to identify and document bottlenecks or roadblocks to improve diagnostic time for our Technicians.
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