- Darlington, England, United Kingdom
- Hybrid
- Contract
Lead the mobilisation, stabilisation and embedding of a newly established DC pension administration team on a fixed-term contract.
Responsibilities
- Supporting the mobilisation, implementation and stabilisation of the DC administration team
- Working alongside the Head of DC Pension Administration to prioritise workloads, manage operational issues and embed effective ways of working
- Maintaining and improving service performance, operational controls, accuracy and timeliness across DC administration activities
- Providing practical leadership support, coaching and knowledge transfer to team members and future team leaders
- Monitoring and improving performance against agreed SLAs and KPIs
Requirements
- Nice to have: pensions administration transformation
- Nice to have: transition programmes
- Nice to have: AAF 01/06 knowledge
- Nice to have: The Pensions Regulator's General Code