The role involves designing, implementing, and expanding data pipelines, translating technical specifications into working applications, and troubleshooting technical issues throughout the Software Development Life Cycle.
Responsibilities
Design, implement, and continuously expand data pipelines by performing extraction, transformation, and loading activities.
Translate technical systems specifications into working, tested applications.
Designs, builds, and supports IVR and API integrations for enterprise contact center environments.
Compensation
CA$40.00 - CA$50.00 / hour
Responsibilities
Analyze customer contact center configurations, data extracts, and call flows to plan for the API integration
Gather and document customer requirements for API integrations, evaluate system readiness, and define scope, deliverables, and API integration timelines.
Build integrations between Intermedia contact center platform and third-party services using APIs, including CRM, billing, and payment platforms.
Read API documentation and design authentication, requests, data mappings, retries, and error handling; validate authentication and connectivity using tools such as Postman.
Create and maintain backend services, webhooks, middleware, and automation workflows that support customer implementations and ongoing data exchange.
Requirements
Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field
Designs, builds, and supports IVR and API integrations for enterprise contact center environments.
Compensation
$40.00 - $50.00 / hour
Responsibilities
Analyze customer contact center configurations, data extracts, and call flows to plan for the API integration
Gather and document customer requirements for API integrations, evaluate system readiness, and define scope, deliverables, and API integration timelines.
Build integrations between Intermedia contact center platform and third-party services using APIs, including CRM, billing, and payment platforms.
Read API documentation and design authentication, requests, data mappings, retries, and error handling; validate authentication and connectivity using tools such as Postman.
Create and maintain backend services, webhooks, middleware, and automation workflows that support customer implementations and ongoing data exchange.
Requirements
Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field
Support daily operations, stability, and continuous improvement of enterprise business systems
Translate business problems into system enhancements, change requests, and defects
Support daily use of benefits administration system by internal users and external customers
Triage defects, document and prioritize, monitor infrastructure, and coordinate code releases
Conduct testing, smoke testing, UAT, and production incident response
Requirements
Bachelor's degree in Information Systems, Management Information Systems, Information Technology, Computer Science, Business Administration or a related field
Nice to have: Agile product delivery models
Nice to have: experience with EIS insurance administration platform
Nice to have: experience with cloud-hosted infrastructure
Manage and evolve OneAtlas APIs, support customers, and collaborate with backend teams to design new features and ensure service continuity.
Responsibilities
Support customers with API integration by providing technical assistance, delivering training, and collecting feedback.
Manage the API documentation and act as the primary owner of the Developer Portal.
Define upcoming API evolutions and requirements by monitoring system developments and commercial offerings.
Collaborate with backend teams to design new features and support operational management (monitoring, service continuity, incident management, deployments).
Assist the Sub-System Owner (SSO) with the evolution roadmap and act as their official backup.
Implementation Engineer - ContractNewIntermedia Intelligent Communications · Canada.png?1708017708)
General QA EngineerNewINFUSE · Remote, Moldova
Desenvolvimento Back endNewCapgemini · Barueri, Brazil