- Bengaluru, Karnataka, India
- Associate
- 2–5 years
Lead voicebot delivery projects for mid‑market and SMB customers, managing scope, timelines, and coordination with engineering and clients.
Responsibilities
- Deliver voicebot projects across mid‑market, SMB and inside‑sales customers
- Gather requirements, write scope and keep projects on schedule
- Maintain documentation, status and handover notes
- Coordinate between customers and engineering team on integrations, testing and go‑live
- Escalate early when projects drift
Requirements
- Nice to have: high‑volume SMB experience
- Nice to have: conversational AI
- Nice to have: automation