Serve as a trusted advisor by understanding customers' business objectives, workflows, and success metrics while building strong stakeholder relationships.
Lead the activation, configuration, and onboarding of LexisNexis solutions using AI-enabled tools to deliver a personalised customer experience.
Train customers on platform navigation, key workflows, and advanced AI capabilities to accelerate value realisation.
Monitor adoption, customer health, and usage trends, using analytics and insights to identify opportunities for increased engagement.
Conduct periodic value reviews supported by AI-generated usage summaries and ROI insights.
Requirements
LLB or equivalent legal qualification (Admitted Attorney)
Serve as a trusted advisor by understanding customers' business objectives, workflows, and success metrics while building strong stakeholder relationships.
Lead the activation, configuration, and onboarding of LexisNexis solutions using AI-enabled tools to deliver a personalised customer experience.
Train customers on platform navigation, key workflows, and advanced AI capabilities to accelerate value realisation.
Monitor adoption, customer health, and usage trends, using analytics and insights to identify opportunities for increased engagement.
Conduct periodic value reviews supported by AI-generated usage summaries and ROI insights.