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Service Desk Engineer (Fraud Prevention & Telecom Support) – Tieto Tech Consulting (m/f/d)

Tieto · Posted Nov 5, 2026

Veliko Tarnovo, Veliko Tarnovo, Bulgaria
Hybrid
Full-time · Mid
3+ years

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The Service Desk Engineer will focus on fraud prevention and telecom support for BICS, operating one of the world's most extensive communication networks.

Responsibilities

Monitor and investigate fraud events
Define and implement improvements in fraud detection
Investigate root cause of network issues
Communicate with customers and suppliers
Support global roaming and mobile services

Requirements

Bachelor’s degree in Computer Science
Master’s degree in IT, or equivalent
Nice to have: 5G
Nice to have: Cloud services
Nice to have: IoT

Skills

Telco background Fraud prevention Telecom support GSM networks MTP ISUP SCCP TCAP SIP

PC/LAN Technician

PC/LAN Technician

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Service Desk Engineer (Fraud Prevention & Telecom Support) – Tieto Tech Consulting (m/f/d)

Responsibilities

Requirements

Skills

Benefits

Telecom support jobs

Responsibilities

Requirements

Skills

Responsibilities

Requirements

Skills

Benefits