Troubleshoot software jobs

Responsible for ensuring uninterrupted manufacturing operations, and escalating issues when appropriate.
Support manufacturing activities associated with system integration and test.
Work directly with Manufacturing Associates and cross-functional engineering partners to identify and resolve technical issues affecting safety, quality, delivery, or production continuity.
Investigate manufacturing test failures using structured troubleshooting and problem-solving methods.
Troubleshoot test hardware, software, and system interfaces.

Junior Helpdesk Technician Temp

Optima Tax Relief · Posted Oct 29, 2026

Support internal IT team with day‑to‑day technical support and maintain IT infrastructure at the Santa Ana office.

Serve as first point of contact for employee IT support requests via phone, email, in person, or ticketing system
Troubleshoot hardware, software, and connectivity issues for desktops, laptops, and peripherals
Set up and configure new employee workstations, including OS, software, and peripherals
Assist with user account provisioning, password resets, and access/permissions requests
Image, deploy, and maintain computer equipment for new hires