- London, England, United Kingdom
- On-site
- Full-time
Onsite IT Support Technician delivering hands‑on technical support at a client site in central London.
Responsibilities
- Providing face‑to‑face and desk‑side support for desktops, laptops, mobile devices and Microsoft 365 applications
- Troubleshooting hardware and software issues, managing user accounts and access
- Supporting core IT services including networking, wireless connectivity, servers and virtual environments
- Managing incidents through the service desk and ensuring resolution within agreed SLAs
- Documenting solutions and maintaining equipment and asset records
Requirements
- Nice to have: Azure
- Nice to have: Multi‑Factor Authentication
- Nice to have: Intune
- Nice to have: VMware
- Nice to have: Hyper‑V