Provide Tier 2 technical support to internal users, troubleshoot complex issues, administer user accounts, and assist with onboarding and technology setup.
Compensation
$60,000 - $64,000/year USD
Responsibilities
Provide Tier 2 technical support to internal users and explain solutions clearly.
Administer user accounts and help users securely access Microsoft 365 and core IT services.
Troubleshoot sign-in, authentication, and collaborate with the IT team to escalate issues that require additional support.
Assist with onboarding and technology setup for new employees.
Requirements
Associate’s or Bachelor’s Degree in Information Technology
Own the full data lifecycle, understanding where data originates, how it changes, and how it moves across business applications and the data warehouse.
Design, build, and maintain data models, transformations, pipelines, and scheduled processes that support reporting, analytics, and AI applications.
Manage data integrations between NetSuite, the warehouse, and other enterprise systems, including data written back to source applications.
Ensure data quality and reliability by monitoring pipelines, warehouse performance, and data flows, and resolving issues at their root cause.
Support warehouse operations, including job scheduling, access management, storage, and performance optimization.
Lead and manage the full sales cycle for 3D printing solutions within the Northern California territory, building relationships and driving revenue growth.
Compensation
Base + Incentives (Base range = $70,000 - $80,000), with expected OTE $170k+
Responsibilities
Generate new opportunities through cold calling, outbound prospecting, and territory-based pipeline development
Own and drive the full sales cycle, from initial outreach through close
Position industrial and professional 3D printing solutions in partnership with internal technical and application teams
Lead discovery conversations focused on customer goals, manufacturing challenges, and ROI
Travel within your territory to deliver solution-focused presentations and demonstrations
Help Desk Technician IINewGoEngineer · Midvale, US