- Ha Noi, Ninh Binh, Vietnam
- 10+ years
Lead the sales training and capability development strategy for BIDV MetLife’s Bancassurance sales force and BIDV distribution network.
Responsibilities
- Develop and execute nationwide sales training and capability development plans aligned with business priorities, channel needs, and identified capability gaps.
- Design and standardize competency frameworks, learning pathways, training programs, and certification standards for frontline sales teams, sales managers, and relevant BIDV customer segments.
- Build and lead a high‑performing training team through effective recruitment, development, performance management, Train‑the‑Trainer programs, and trainer certification standards.
- Implement capability assessments, coaching frameworks, and targeted interventions to strengthen sales effectiveness, management capability, sales quality, and customer experience.
- Drive effective use of LMS, blended learning, digital platforms, and AI‑enabled learning solutions to improve learning accessibility, scalability, and effectiveness.
Requirements
- Bachelor’s degree or above in Business Administration, Finance, Insurance, Human Resources, Education, or a related discipline