Supervises the scheduling of all radiology procedures for the Atlanta, Forsyth, and Cherokee Hospitals as well as all outpatient facilities, managing insurance precertification and Medicare compliance.
Responsibilities
Supervises the scheduling of all radiology procedures for the Atlanta, Forsyth, and Cherokee Hospitals as well as all outpatient facilities
Manages insurance precertification and Medicare compliance activities for all PET scans, add-on procedures, physician office requests, and other procedures as needed
Coordinates activities with Patient Access, Business Office, and Radiology supervisors
Acts as a liaison to physician offices, patients, managed care agencies, and other hospital personnel
Lead Patient Service Specialist responsible for greeting patients, scheduling appointments, managing pre-registration, handling payments, and coordinating with physicians and nursing staff at Adventist HealthCare’s Outpatient Imaging center in Rockville, MD.
Compensation
Pay Range: $20.97 - $28.97
Responsibilities
Greet and direct patients for appointments, tests, referrals and information
Schedule patient appointments and test procedures using a computerized scheduling system
Obtain documents and verify patient demographic, financial and insurance information
Perform pre-registration activities and determine medical insurance coverage
Maintain patient appointment history and ensure accuracy
Requirements
High School Diploma
Associate degree preferred
Nice to have: Associate degree
Nice to have: one year patient scheduling
Nice to have: IDX patient scheduling/registration systems
Schedules surgical procedures for patients in a computerized scheduling system, ensuring accurate and complete information, order entry, communications, guest relations, medical record maintenance, and clerical duties.
Compensation
The base pay range for full-time employment is $21.69 - $32.44 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities.
Responsibilities
Schedule procedures for patients in a computerized scheduling system
Obtain required information accurately and completely
Ensure correct patient and procedure are scheduled
The Ambulatory Care Team Assistant provides clerical and clinical support for the operations for assigned clinics, including scheduling patient appointments and tests, managing phone calls and in baskets, assisting in maintaining the clinic environment and facilitating communication to support clinic workflows and operations.
Responsibilities
Assists the clinical team to prepare for clinic by completing paperwork including questionnaires, assuring all necessary information, radiographs, and diagnostic studies are available for the clinic appointment, assists with workflow technology, and participates in the daily team huddles.
Communicates with patients and families using excellent customer service and defined service standards while, ensuring confidentiality and privacy.
Fosters an environment conducive to positive patient/family interactions and assures that service standards are met or exceeded. Provides service recovery when appropriate.
Assists with clinic flow, monitoring patient location and wait time. Communicates with and supports providers and staff to maintain optimal clinic operations.
Keeps leadership informed of unusual patient or employee situations, patient safety events, and operational problems within the clinical area.
Requirements
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED)
Performs scheduling function in a high volume fully computerized environment. Acts as a professional liaison for staff, other hospital personnel, medical staff, and physicians' offices.
Responsibilities
Performs scheduling function in a high volume fully computerized environment
Acts as a professional liaison for staff, other hospital personnel, medical staff, and physicians' offices
Requires general knowledge of radiological procedures, exam preparations, exam sequencing and other related functions
Typing
Customer service
Requirements
Associate's degree
Nice to have: Previous experience in hospital/medical office scheduling environment
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