Provide comprehensive patient service and support in a sports medicine setting, handling registration, scheduling, insurance verification, and patient interactions.
Responsibilities
Welcome and check in patients
Collect co-pays
Complete visit preparations
Assist with kiosk use
Support scheduling, pre-registration and MyChart enrollment
As a Patient Service Specialist, you’ll help create an exceptional experience for patients, families and visitors from arrival through checkout. You’ll welcome and check in patients, collect co-pays, complete visit preparations, assist with kiosk use, and support patients with scheduling, pre-registration and MyChart enrollment. You’ll also partner closely with physicians to ensure a smooth and efficient checkout process.
Responsibilities
Provide comprehensive, proactive and “Patients First” experience for patients and visitors
Investigate, triage and resolve patient issues using the established HEART model
Create a welcome and professional environment, interact with patients and ensure stellar patient experiences
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services
Enter and maintain confidential patient information
Provide comprehensive, proactive patient and visitor experience, manage registration, scheduling, insurance verification, and resolve issues using the HEART model.
Responsibilities
Provide a comprehensive, proactive and “Patients First” experience for patients and visitors
Investigate, triage and resolve patient issues using the established HEART model
Create a welcome and professional environment, interact with patients and ensure stellar patient experiences
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services
Enter and maintain confidential patient information
Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The PSS will primarily provide support for the Emergency Department but can float to other areas as needed.
Locations (2)
Port St Lucie, Florida, United States
Florida, United States
Responsibilities
Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
Investigate, triage and resolve patient issues using the established HEART model.
Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
Support front-end technology utilization to promote understanding and comfort levels in use by caregivers and providers.
Assist the department manager in reaching sales and profit goals, maintain a safe and clean environment, provide drug counseling, dispense medication, and support pharmacy operations.
Responsibilities
Create an outstanding customer experience through exceptional service
Establish and maintain a safe and clean environment
Assist the department manager in reaching sales and profit goals
Pharmacy Intern role involving customer service, dispensing medication, processing prescriptions, and providing drug counseling under pharmacist supervision.
Responsibilities
Gain and maintain knowledge of pharmaceutical products and competently discuss them with customers and prescribers
Provide drug counseling to customers
Assist with over the counter medications recommendations
Accurately input patient and prescription information into the pharmacy computer system
PHARMACY/PHARMCST-INTERNNewThe Kroger Co. · Sugar Land, US