Support customers by providing experienced mentorship on wireless sales and communication solutions to meet individual needs.
Compensation
Hourly Base Pay: $19.00
Annualized Incentive Target: $18,000
Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Drive sales growth and customer loyalty by delivering personalized wireless device and service solutions during inbound interactions
Enhance product and process knowledge through continuous training on new skills, systems, and resources
Apply sales skills to acquire new customers with a focus on results-oriented approaches and confidence
Utilize digital tools consistently to support customer interactions and onboarding processes
Also responsible for other duties/projects as assigned by business management as needed
Requirements
High School Diploma/GED
Nice to have: 12 months of customer service and/or sales experience, retail environment
Support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.
Compensation
Hourly Base Pay: $19.50, plus $5.00 per hour training pay. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. Mobile Associates receive an annualized incentive target of $18,000/year.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Also responsible for other duties/projects as assigned by business management as needed
Requirements
High School Diploma/GED
Nice to have: 6 months of customer service and/or sales experience in a retail environment
Support retail operations by engaging customers and facilitating their technology and service needs in a fast‑paced environment.
Compensation
Hourly Base Pay: $18.00, plus $5.00 per hour training pay. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Also responsible for other duties/projects as assigned by business management as needed
Requirements
High School Diploma/GED
Nice to have: 6 months of customer service and/or sales experience, Retail environment
Support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.
Compensation
Hourly Base Pay: $18.00, plus $5.00 per hour training pay. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Also responsible for other duties/projects as assigned by business management as needed
Requirements
High School Diploma/GED
Nice to have: 6 months of customer service and/or sales experience in a retail environment
Support store leadership to develop and guide the retail team in delivering customer-focused service and sales outcomes, leading team members to meet sales targets and customer satisfaction while managing store operations and standards.
Compensation
Total Target Cash Pay Range: $57,600 - $100,900, inclusive of target incentives
Base Pay Range: $43,200 - $75,675
Responsibilities
Lead and develop retail team members to achieve sales targets and deliver customer service excellence
Coach and train staff on product knowledge, customer interaction, and store procedures to enhance team performance
Manage store operations including visual merchandising, plan‑o‑gram compliance, and maintaining store environment standards
Monitor and control store expenses, discounting, and credits to support financial objectives
Oversee customer wait times and ensure customer needs are met through effective team coordination
Requirements
High School Diploma/GED
Nice to have: 1 year customer service and/or sales experience, retail environment
The Account Executive, SMB Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets.
Compensation
Total Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives
Responsibilities
Generate and work leads through prospecting, cold calling, and networking under sales manager supervision
Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value
Negotiate and close deals
Develop skills in prospecting, call execution, and relationship management with leadership
Create effective sales approaches, solutions, and proposals
Ambitious, results-driven sales professional focused on building customer relationships and bringing T-Mobile's products/services to underserved SMB markets through hunting and acquisition.
Compensation
Total Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives. Base Pay Range: $43,020 - $77,700
Responsibilities
Lead generation: Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision.
Customer needs: selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories.
Deal negotiation: Negotiate and close deals.
Skill development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings.
Sales approaches: Create effective sales approaches, solutions, and proposals.
Requirements
High School Diploma/GED
Nice to have: new customer acquisition sales experience
Support retail operations by engaging customers and facilitating their technology and service needs in a fast‑paced environment.
Compensation
Hourly Base Pay: $18.00, plus $5.00 per hour training pay. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Also responsible for other duties/projects as assigned by business management as needed
Requirements
High School Diploma/GED
Nice to have: 6 months of customer service and/or sales experience in a retail environment
Support retail operations by engaging customers and facilitating their technology and service needs in a fast‑paced environment.
Compensation
Hourly Base Pay: $18.00, plus $5.00 per hour training pay. Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions
Utilize digital tools to demonstrate network coverage, service plans, and product features
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience
Perform other duties/projects as assigned by business management
Requirements
High School Diploma or GED
Nice to have: 6 months of customer service and/or sales experience in a retail environment