Support and maintain mainframe and Microsoft-based systems, coordinate print and scripting tasks, and participate in corporate projects requiring security clearance.
Compensation
The hourly rate for this position is $27.87.
Responsibilities
Update resources and work within projects
Coordinate print testing and monitor print and project coordination
Participate in corporate projects with printed output
Involve in end-to-end testing for new groups
Work with Transaction Print shop related to PHI or PII due to security protocols
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field
Associate degree in Computer Science, Information Technology, or a related field
The Network Operations Center (NOC) team within Leo Networking Software is responsible for tier 1 support for software defined network services at Amazon Leo, supporting a global satellite network.
Responsibilities
Respond to and escalate network-related incidents in a timely manner, diagnosing and troubleshooting network issues including connectivity problems, performance degradation, and security concerns.
Support deployment and onboarding of network capabilities across geographic regions, assisting in the monitoring, testing, and reporting of new network infrastructure including satellites, gateway sites, and points of presence.
Monitor and investigate network performance to ensure maximum efficiency and operational uptime for customers.
Build and enhance tools, develop best practices, and refine operational procedures to measurably improve network operations.
Manage severity 2 and 3 tickets while attending on-call rotations during business hours and weekends.
Requirements
Nice to have: Distributed applications/enterprise applications
Nice to have: UNIX/Linux
Nice to have: RESTful web API calls
Nice to have: Satellite-based telecommunication networking
Fraud Specialist responsible for investigating billing discrepancies, fraud, and dispute resolution across Twilio’s supplier operations.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. 108,720.00 - $135,900.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $115,120.00 - $143,900.00.
Based in the San Francisco Bay area, California: $127,920.00 - $159,900.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan.
Responsibilities
Advise account managers, accounting, and management on best practices to handle billing disputes
Negotiate with customers and carriers with an understanding of resolution levers available as per contractual terms and industry norms
Identify, analyze, and handle fraudulent misuse (such as Artificially Inflated Traffic) and billing errors (such as rate differences) with both vendors and customers
Own the end-to-end lifecycle of customer and vendor disputes from intake of disputes to initiating disputes, tracking progress, and ensuring timely, documented resolution
Uncover and resolve discrepancies, overcharges, and unpaid balances with carriers and customers due to quantities, rates, currency, and other root causes
Provide customer-facing technical support for Amazon Marketing Cloud (AMC), bridging customers and internal teams to ensure seamless onboarding and issue resolution for large enterprise clients.
Responsibilities
Independently resolve customer issues and blockers on AMC
Track, investigate, and resolve customer questions and issues via phone, email, and live channels
Act as an escalation point for complex issues spanning multiple organizations
Communicate with internal organizations for root cause analyses and defect resolution
Develop and implement complex repro cases to identify software defects
Requirements
Bachelor's degree in computer science or equivalent
The System Integration Engineer supports the integration, testing, and operational deployment of the Missile Defense Agency's Command and Control, Battle Management and Communications (C2BMC) system.
Compensation
$100,000 to $113,000
Responsibilities
Integrate C2BMC hardware and software components into testbeds and operational environments
Conduct system checkouts of virtual machines, networks, and message flow architectures
Support system integration activities, fielding efforts, and test events across the Missile Defense System (MDS)
Execute test procedures and validate system functionality in distributed environments
Analyze and troubleshoot hardware, software, network, and interface issues across integrated systems
Requirements
Bachelor's degree in Engineering, Computer Science, Mathematics, Physics, or another STEM-related discipline
Principal Technical Designer to sit between game designers and the full stack (Tools, Engine, Infrastructure) to ensure designers can build content quickly, safely, and at scale.
Compensation
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. CA, CO, NJ, NY, and WA Annual Salary Range $144,200—$215,000 USD
Responsibilities
Own the content workflow experience for game designers, from first idea through live content
Bridge game designers and the full data stack: turn designer pain points into clear, prioritized requirements for Tools, Engine, and Infrastructure
Measure how designers work today and remove the biggest sources of friction
Partner with Tools, Engine, and Infrastructure to specify authoring tools, data schemas, validation, and delivery
Build the technical foundations designers rely on: reusable templates, data architectures, and scripts
Lead the IT security compliance workstreams that connect technical control owners to auditors, regulators, and finance, coordinating and testing controls for SOX/ITGC, SOC 1 Type 2, state money transmitter examinations, FINRA IT requirements, and business continuity and disaster recovery.
Compensation
The expected salary range for this role is $153,600 - $192,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
Responsibilities
Lead IT SOX/ITGC test procedures, walkthroughs, evidence, workpapers, and remediation across logical access, change management, computer operations, and IT governance.
Manage our annual SOC 1 Type 2 engagement, including external auditor coordination, control descriptions, evidence, deficiency tracking, and review of draft report sections.
Support state money transmitter examinations by working with Legal, Compliance, and Finance on IT documentation, examiner requests, and tracking of IT findings.
Test quarterly user access reviews, privileged-access evidence, and segregation-of-duties remediation, and verify that in-scope changes are complete and properly authorized.
Run the annual BC/DR testing calendar, including tabletop and failover exercises, and document results, evidence, and remediation.
The expected salary range for this role is $153,600 - $192,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
Responsibilities
Lead IT SOX/ITGC test procedures, walkthroughs, evidence, workpapers, and remediation across logical access, change management, computer operations, and IT governance.
Manage our annual SOC 1 Type 2 engagement, including external auditor coordination, control descriptions, evidence, deficiency tracking, and review of draft report sections.
Support state money transmitter (MTL) examinations by working with Legal, Compliance, and Finance on IT documentation, examiner requests, and tracking of IT findings.
Test quarterly user access reviews, privileged-access evidence, and segregation-of-duties remediation, and verify that in-scope changes are complete and properly authorized.
Run the annual BC/DR testing calendar, including tabletop and failover exercises, and document results, evidence, and remediation.
Requirements
Nice to have: CISA
Nice to have: CIA
Nice to have: CPA
Nice to have: CISSP
Nice to have: state money transmitter examinations
Lead and coordinate IT security compliance workstreams, including SOX/ITGC testing, SOC 1 Type 2 engagement, state money transmitter examinations, and business continuity and disaster recovery testing.
Compensation
The expected salary range for this role is $153,600 - $192,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
Responsibilities
Lead IT SOX/ITGC test procedures, walkthroughs, evidence, workpapers, and remediation across logical access, change management, computer operations, and IT governance.
Manage our annual SOC 1 Type 2 engagement, including external auditor coordination, control descriptions, evidence, deficiency tracking, and review of draft report sections.
Support state money transmitter (MTL) examinations by working with Legal, Compliance, and Finance on IT documentation, examiner requests, and tracking of IT findings.
Test quarterly user access reviews, privileged‑access evidence, and segregation‑of‑duties remediation, and verify that in‑scope changes are complete and properly authorized.
Run the annual BC/DR testing calendar, including tabletop and failover exercises, and document results, evidence, and remediation.
Requirements
Nice to have: CISA
Nice to have: CIA
Nice to have: CPA
Nice to have: CISSP
Nice to have: state money transmitter examinations