Lead the Subscription L3 team responsible for enterprise-level Client Delivery, platform reliability, technical delivery, and continuous improvement across multiple client accounts.
Responsibilities
Own end-to-end L3 service delivery across multiple Subscription client accounts
Ensure platform stability, availability, reliability, and adherence to defined SLAs and operational KPIs
Oversee incident, problem, change, release, and escalation management
Establish strong operational governance
Provide technical oversight across Subscription platform operations, integrations, workflows, databases, and infrastructure
Requirements
Bachelor's degree in Computer Science, Information Technology, or related discipline
Lead Systems Engineer responsible for developing marine navigation and bridge systems for OSI’s government and naval markets.
Responsibilities
Participates in and contributes to technical discussions
Integrates system components to create total systems
Attends and participates in customer design reviews and acceptance events
Assists in creation of integration and acceptance test plans
Creates, executes, and scores system integration test procedures and acceptance test procedures to verify system requirements and regulatory authority requirements at OSI and customer facilities
Requirements
Degree in Engineering or Physics or related field or equivalent experience
Nice to have: Professional Engineer registration in Canada
Nice to have: Defense or government domain experience
Support manufacturing systems such as ERP, MES, and shop floor data collection tools; troubleshoot hardware and software problems; maintain servers, workstations, and network equipment; manage user accounts and apply security patches.
Lead the Design Assurance practice, overseeing independent review of cyber architecture and solutions, managing capacity, and ensuring compliance with security standards.
Responsibilities
Lead the Design Assurance practice of eight and own its capability plan across every Cyber Architecture and Solutions domain
Issue binding go/no-go determinations on tools before production
Approve the assurance methodology, review standards and the Critical, High, Medium and Low classification scheme
Verify against architecture standards set elsewhere in Cyber Architecture and Solutions
Manage reviewer capacity and tiering for high-risk designs
Requirements
Bachelor's degree in a relevant discipline, or equivalent professional experience