The Patient Services Representative serves as the first point of contact for patients and families, ensuring timely, accurate, and compassionate communication while coordinating with clinical and administrative teams.
Compensation
The pay range for this position is $20.16-$30.25/hourly.
Responsibilities
Respond to patient and family inquiries with professionalism and empathy
Provide accurate information regarding services, appointments, directions, and clinic processes
Triage urgent calls according to established protocols and escalate as appropriate
Accurately document all patient interactions in the electronic health record (EHR)
Demonstrate active listening and clear communication to reduce misunderstandings and improve patient satisfaction
The pay range for this position is $75.24 - 106.22
Responsibilities
Performs professional nursing services for patients with a variety of needs utilizing the nursing process and within the scope, ethics and standards of practice as defined by the American Nurses Association and the California BRN Nurse Practice Act.
Supports the family centered care philosophy of Shriners Hospitals.
Collects and analyzes assessment data to determine diagnosis/issues
Identifies expected outcomes and develops a plan that prescribes strategies which address health promotion and restoration, health maintenance, or health related problems or issues and alternatives to attain expected outcomes
Implements the identified plan and coordinates care delivery
The Patient Services Representative serves as the first point of contact for patients and families, ensuring timely, accurate, and compassionate communication while coordinating with clinical and administrative teams.
Compensation
The pay range for this position is $20.16-$30.25/hourly.
Responsibilities
Respond to patient and family inquiries with professionalism and empathy
Provide accurate information regarding services, appointments, directions, and clinic processes
Triage urgent calls according to established protocols and escalate as appropriate
Accurately document all patient interactions in the electronic health record (EHR)
Demonstrate active listening and clear communication to reduce misunderstandings and improve patient satisfaction
Incoming Quality Control Inspector responsible for sampling, inspecting, and releasing incoming packaging components and labels in a GMP-regulated environment.
Responsibilities
Perform thorough inspections and systematic sampling based on approved sampling plans
Review and verify all applicable documentation received from suppliers
Inspect incoming components and labels for physical damage, contamination, correct labeling
Perform required testing and verify results against approved specifications
Record inspections and testing results in a timely manner
Requirements
Post-secondary education preferred (college diploma or university degree)
Nice to have: Experience with computerized systems
Nice to have: ERP or WMS software (e.g., Syspro, SAP)
Overnight Receiving Supervisor responsible for directing and overseeing warehouse operations at a retail store, supervising personnel, managing schedules, ensuring safety, and maintaining inventory control.
Responsibilities
Schedule warehouse personnel for daily operations
Direct day-to-day warehouse activities including shipping, receiving, maintenance, and inventory control
Manage warehouse safety programs and OSHA compliance