The Technical Expert performs functional troubleshooting and repairs on iPhone and other Apple products while educating customers on repair options and services.
Responsibilities
Troubleshoot, diagnose, repair, and resolve service concerns for select Apple hardware and software
Support customers having Apple product or software issues with care and empathy
Provide excellent service to Apple customers by identifying ownership opportunities and presenting recommendations
Work with team leaders to identify recurring repair problems
Share knowledge across the team regarding hardware and software components
Requirements
Nice to have: technical expertise of Apple products
Provides the daily reporting foundation for cross-functional teams, building and maintaining operational dashboards for storefront health, discovery metrics, and commercial trends across worldwide markets.
Responsibilities
Build and maintain operational dashboards that track storefront health, discovery metrics, and commercial trends across worldwide markets.
Monitor recurring performance reports, identifying trends and anomalies to help analysts and regional partners investigate root causes quickly.
Partner with Product, Editorial, BD and Growth Enablement teams to translate project needs into structured reporting solutions.
Track campaign milestones and featured placements against agreed goals.
Fulfill ad-hoc data requests from regional storefront managers.
Requirements
Bachelor's degree in business, finance, operations, information systems, or a related field.
Joining a passionate team of engineers to build the foundations of Apple's communication experiences, including frameworks that drive experiences across all Apple platforms like FaceTime, Phone, Messages, Mail, and Calendar.
Responsibilities
Build reliable, innovative communications technologies that impact millions of users worldwide.
Develop delightful and magical experiences to help people connect easier than ever before.
Empower users to represent themselves across the Apple ecosystem (iPhone, iPad, Mac).
Lead important initiatives and grow technical skills.
Requirements
Nice to have: building frameworks and daemons for an operating system
Seeking a Software Engineer to join the Deployment Platform team to create paved paths for developers to deploy and run applications through a consistent, self-service experience.
Locations (3)
Cupertino, California, United States
San Diego, California, United States
Seattle, Washington, United States
Responsibilities
Build a unified platform to deploy and run applications on demand
Write production Go code to design APIs, control plane, and services
Collaborate across Apple, taking projects from design through implementation and operations
Design, build, test, and run services from API design through production
Build and maintain a unified deployment platform for Apple services, writing production Go code and designing APIs, control planes, and services that enable self‑service application deployment.
Locations (3)
Cupertino, California, United States
San Diego, California, United States
Seattle, Washington, United States
Responsibilities
Design and implement APIs, control planes, and services for deployment platform
Write production Go code and ensure high quality, concurrent, well‑tested services
Collaborate across Apple teams to deliver developer‑friendly solutions
Design and build REST, gRPC, and/or GraphQL APIs
Extend Kubernetes with controllers, operators, and CRDs
Senior Engineer in the Satellite Connectivity Group SRE team responsible for building, monitoring, and maintaining large‑scale, highly resilient satellite communication services.
Locations (2)
Austin, Texas, United States
San Diego, California, United States
Responsibilities
Build and operate distributed systems and cloud infrastructure for satellite connectivity
Design architecture and implement multi‑clustered services
Develop and maintain observability, monitoring, and alerting platforms
Create and manage CI/CD pipelines and GitOps workflows
Provision and manage infrastructure as code with Pulumi or Terraform
Senior Engineer in Apple’s Satellite Connectivity Group SRE team, responsible for building, monitoring, and maintaining large‑scale, highly resilient satellite‑based communication services.
Locations (2)
Austin, Texas, United States
San Diego, California, United States
Responsibilities
Design and implement distributed systems and cloud infrastructure for satellite connectivity
Build and operate multi‑clustered, highly available services
Develop and maintain observability, monitoring, and alerting pipelines
Create and manage CI/CD and GitOps workflows
Provision and manage infrastructure as code with Pulumi and Terraform
Requirements
Technical engineering BS
Nice to have: proficient with configuration management
Nice to have: experience with large‑scale uptime requirements
Nice to have: knowledge of satellite network design
Analog IC Design EngineerNewApple · Cupertino, US+1 more