Translating complex patient support program requirements into scalable technology solutions to enhance patient access, engagement, and healthcare outcomes within the Life Sciences sector.
Compensation
The annual salary for this position ranges from $83,000 to $93,500, depending on experience and qualifications. This role is also eligible for Cognizant’s discretionary annual incentive program, subject to performance and applicable plan terms.
Responsibilities
Partner with business stakeholders to gather, analyze, and document functional and non-functional requirements for patient support and access programs.
Drive business process optimization across patient services operations, including benefits verification, prior authorization, co-pay assistance, patient onboarding, and adherence programs.
Collaborate with architects, developers, and quality assurance teams to design and implement patient services solutions leveraging platforms such as Salesforce Health Cloud and Veeva.
Analyze and support data integrations across patient hubs, specialty pharmacies, third-party logistics providers, manufacturers, and related healthcare ecosystems while ensuring compliance with privacy requirements.
Support Agile delivery activities, including user story creation, backlog management, sprint planning, user acceptance testing, and stakeholder engagement.
Requirements
Bachelor's degree in Life Sciences
Information Technology
Business Administration
or related field
Nice to have: supporting patient services transformation initiatives
Role: Martech Onsite SQA Lead
Required expertise: Strong SQA knowledge, retail experience, Martech, and omnichannel or customer data expertise, along with excellent communication skills.
Work location: The candidate is required to work from the Katy, Texas office 5 days per week.
Salary and Other Compensation:
The annual salary for this position is between $100+ K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Operations & Workforce Management will lead strategic workforce planning and operational governance ensuring workforce capacity skills and deployment are aligned with business demand and growth objectives.
Responsibilities
Own workforce planning across business units/accounts translating demand deals growth forecasts and attrition into short and long-term workforce requirements.
Govern open demand fulfillment pipeline aging demand cancellations internal deployment external hiring and supply readiness.
Track billed/unbilled workforce utilization pyramid capacity gaps and deployment opportunities to optimize workforce productivity.
Managing research collections with participants to validate the engineering approach for AR/VR-enabled products, including data review, visualization, and client reporting.
Compensation
The annual salary for this position is between $65,000 - $86,000 depending on experience and other qualifications of the successful candidate.
Responsibilities
Project coordination: Initial planning and gathering of requirements, identifying requirements of new projects or device iterations, protocol reviews, go / no go decisions of workstreams
Scheduling Coordination: coordination with scheduling team for refresher training, raise needs for additional HC to be trained, resolve spacing between collections, provide final sign off for collection readiness.
Metrics and trend reporting for QBR, MBR, and for weekly meetings with PGM
As a Supply Chain Strategy Domain Lead, you will shape and execute AI-driven supply chain strategies transforming the logistics function across the Retail and Consumer Goods industry.
Responsibilities
Spearhead transformative supply chain initiatives for Retail and Consumer Goods clients, spanning warehouse operations, advanced mechanization in distribution centers including robotic automation, labor management transformation and transportation operations.
Lead the development and execution of AI strategy roadmaps for supply chain functions, including supply chain control towers, supply chain digital twin and robotic automation.
Serve as the domain subject matter expert on retail supply chain operations, trends and regulatory considerations, advising clients on how to integrate AI and GenAI capabilities responsibly.
Partner with client leadership to identify high-value transformative use cases, define business cases, and drive transformation programs end to end.
Collaborate across Cognizant's platform advisory, AI, data and logistics practices, and drive thought leadership through white papers, workshops and industry forums.
This position is fully remote, allowing associates to work from their home location while collaborating with cross-functional teams across multiple regions.
Responsibilities
Design, configure, and optimize Facets Provider and Core Facets modules to support provider management, network administration, and healthcare operational workflows.
Partner with business and technical stakeholders to translate provider and claims requirements into scalable Facets configurations and product enhancements.
Analyze existing Facets implementations and recommend improvements that increase provider data accuracy, streamline operations, and enhance system performance.
Lead testing activities for Facets enhancements, validating functionality and ensuring successful deployments with minimal business disruption.
Provide advanced production support, perform root cause analysis, and implement solutions that improve system stability and user satisfaction.
Requirements
Bachelor’s degree or equivalent work experience in Information Technology, Healthcare Administration, Business, or a related field.
Lead and champion Cognizant's custom application offerings in market, collaborating across AI-led Legacy Modernization, AI-led SDLC, and Cloud platforms, including Generative AI and Agentic AI solutions
Compensation
The annual salary for this position is between $160,000 - $175,000 depending on the experience and other qualifications of the successful candidate.
Responsibilities
Lead and champion Cognizant's custom application offerings in market
Collaborate across AI-led Legacy Modernization, AI-led SDLC, and Cloud platforms
Partner with Client Partners to develop and implement growth strategies and transformation roadmaps
Own lead generation, pipeline management, proposal development, and overall solution
Build comprehensive account plans to drive outcomes
Senior Business AnalystNewCognizant · Mettawa, US