Provide onsite technical support and operational maintenance of end‑user technology and workplace infrastructure in the Paris office.
Responsibilities
Provide onsite technical support for end‑user hardware, software, peripherals, network connectivity, and workplace technology beyond Level 1 Service Desk support.
Troubleshoot and resolve incidents and service requests involving Windows and macOS devices, Microsoft 365 applications, and enterprise end‑user technology.
Deploy, configure, maintain, refresh, and recover laptops and associated equipment throughout the device lifecycle process.
Provide hands‑on support for conference room audiovisual systems, video conferencing equipment, Microsoft Teams, Cisco, and unified communications technologies.
Execute approved onsite technology upgrades, deployments, and operational initiatives in coordination with Engineering and Service Owners.
Requirements
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline
Nice to have: Microsoft 365 Certified: Endpoint Administrator Associate (MD‑102)
Nice to have: ITIL Foundation certification
Nice to have: macOS devices
Nice to have: Apple enterprise management technologies
Supervises associates in exterior facility services, managing landscape maintenance, seasonal upkeep, and safety-compliance standards.
Compensation
The hourly wage range for this position is $23.00 - $45.00* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
Responsibilities
Supervises associates by assigning duties, communicating goals, providing feedback follow-up, and monitoring performance.
Participates in hiring, promotion, coaching, teaching, job shadowing, technician certification, and evaluation of associates.
Maintains quality and safety standards, ensuring equipment, tools, and supplies are in proper working order.
Ensures compliance with external regulations such as OSHA, Hazardous Waste, NFPA, Storm Water, and DOT.
Serves as an expert in landscape management, maintaining garden beds, containers, and landscape plants.
Requirements
Nice to have: Associate’s degree in horticulture
Nice to have: Certified nursery and/or landscape professional
Nice to have: Crew leader experience
Nice to have: Microsoft Office Word, Excel, Outlook, PowerPoint
Provide Tier 1 and Tier 2 IT support across all office locations, including Microsoft 365, end-user devices, and core business systems, while administering user accounts, troubleshooting hardware and software, and supporting internal business systems.
Locations (2)
Ottawa, Ontario, Canada
Quebec, Canada
Compensation
Salary Range: $55,000-$65,000 annually, plus a comprehensive benefits and total rewards package.
Responsibilities
Provide Tier 1 and Tier 2 IT support across all office locations, including Microsoft 365, end-user devices, and core business systems.
Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment.
Support employee onboarding, offboarding, and role changes by provisioning user accounts, managing system access, and preparing equipment.
Administer user accounts, permissions, and security settings across business applications and network resources.
Monitor, maintain, and troubleshoot hardware, software, network, and system performance to ensure reliable operations.
This position acts as the primary point of contact for POET bioprocessing facility team members’ information technology needs in an assigned geographic region, providing onsite and remote IT support.
Responsibilities
Troubleshoot and repair computer software and hardware such as desktops, laptops, telephones, printers, mobile tablets, video surveillance systems and video conferencing equipment.
Manage internal requests for IT support issues or enhancements by prioritizing issues, communicating status to affected parties, and updating Help Desk trouble tickets.
Requisition, inventory, configure, install, maintain, repair, upgrade secure and dispose of team member personal computing devices.
Interacting with technical support team members from external organizations to troubleshoot and repair hardware, software and telecommunications systems.
Escalate server, network, compatibility and design issues to the appropriate team member.
Requirements
Information Technology degree in a technical field
Provide first and second level problem resolution for support center, distribution center, and store associates, including hardware/software troubleshooting and installation.
Compensation
Competitive Benefits Medical, Dental, Vision, and RX coverage after 30 days of employment. 401K, Company match begins at Associate enrollment
Electrical Maintenance Technician responsible for repair and preventive maintenance of site equipment, including boilers and generators, and interfacing with various departments.
Responsibilities
Use test equipment for I&E work
Perform water quality tests
Assist with seasonal operation of remote boiler locations
Use multi-purpose test equipment
Use laptops to communicate with PLCs
Requirements
High School Diploma or equivalent
Nice to have: Journeyman license
Nice to have: AC variable speed drives
Nice to have: DCS and PLC programming
Nice to have: calibration of field instrumentation
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Support WorkerNewPriory Group · Leyland, United Kingdom
Field Service Tech (Windows/Doors)NewMI Windows and Doors LLC · Temperance, US+3 more