- Mettawa, Illinois, United States
- Hybrid
- Full-time · Senior
- $83K–$94K per year
- 5+ years
Translating complex patient support program requirements into scalable technology solutions to enhance patient access, engagement, and healthcare outcomes within the Life Sciences sector.
Compensation
The annual salary for this position ranges from $83,000 to $93,500, depending on experience and qualifications. This role is also eligible for Cognizant’s discretionary annual incentive program, subject to performance and applicable plan terms.
Responsibilities
- Partner with business stakeholders to gather, analyze, and document functional and non-functional requirements for patient support and access programs.
- Drive business process optimization across patient services operations, including benefits verification, prior authorization, co-pay assistance, patient onboarding, and adherence programs.
- Collaborate with architects, developers, and quality assurance teams to design and implement patient services solutions leveraging platforms such as Salesforce Health Cloud and Veeva.
- Analyze and support data integrations across patient hubs, specialty pharmacies, third-party logistics providers, manufacturers, and related healthcare ecosystems while ensuring compliance with privacy requirements.
- Support Agile delivery activities, including user story creation, backlog management, sprint planning, user acceptance testing, and stakeholder engagement.
Requirements
- Bachelor's degree in Life Sciences
- Information Technology
- Business Administration
- or related field
- Nice to have: supporting patient services transformation initiatives
Skills
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays
- Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
