Assist the Store Manager with overseeing store operations, hiring, supervising staff, handling paperwork, bank deposits, merchandising, and maintaining high service standards.
Responsibilities
Assist the Store Manager with overseeing store operations
Help with hiring, supervising and working with staff to accomplish daily tasks
Handle paperwork, making bank deposits, and merchandising
Maintain high standards and provide fast and friendly service to customers
The Professional Services Consultant will engage directly with customers, managing a variety of industry, technical, and customer-related responsibilities to ensure clients are smoothly and efficiently onboarded.
Responsibilities
Lead the onboarding process, ensuring seamless system configuration, comprehensive user training, and excellent customer relationship management.
Build strong relationships with key customers, becoming their trusted advisor.
Customize and optimize account settings to meet specific client requirements.
Conduct engaging product training sessions via video conferencing.
Maintain regular follow-ups with customers throughout the onboarding process.
Requirements
Degree in a STEM field (Science, Technology, Engineering, Mathematics) or relevant technical work experience
Lead Product Owner for the Fraud Platform, responsible for strategic direction, governance, and business outcomes of enterprise fraud and payments fraud capabilities.
Responsibilities
Own the Fraud Platform vision, product strategy, roadmap, and investment priorities
Define and manage the product backlog to align with business objectives, fraud risk mitigation goals, and regulatory requirements
Drive value realization through measurable fraud loss reduction, operational efficiency, and customer experience improvements
Evaluate emerging fraud trends, technologies, and industry best practices to inform platform enhancements
Own governance of fraud rules, detection models, thresholds, and control frameworks
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