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- On-site
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Emergency Room Technician - Emergency Room - Per Diem 12 Hour Night Shift (Union)
Keck Medicine of USC · Posted Nov 9, 2026
- Glendale, California, United States
- On-site
- Temporary
- $25–$25 per hour
Per diem Emergency Room Technician working within critical care departments including ER, ICU, CCU, TELE, and RT.
Compensation
The hourly rate range for this position is $25.09.
Responsibilities
- Provide highly-specialized care in the Emergency Department
- Support the medical team in clinical trials environments
Skills
- Los Angeles, California, United States
- Full-time
- $26–$41 per hour
- 2–3 years
Primary point of contact for patients and caregivers, managing patient registration, scheduling, and insurance verification within the USC/Keck Health System.
Compensation
The hourly rate range for this position is $26.00 - $41.28.
Responsibilities
- Gather patient demographics, insurance information, and referral documentation
- Maintain accurate patient records in EMR
- Schedule appointments and manage provider calendars
- Verify eligibility and authorization of services
- Coordinate patient communication and care between patients and providers
Requirements
- High School or equivalent
- Associate’s Degree in healthcare, business, or related field
- Bachelor’s Degree in healthcare, business, or related field
Skills
Insurance benefits navigationInsurance coverage verificationOut-of-pocket cost explanationGood faith estimate coordinationIDX/GECB scheduling systemCerner scheduling systemEMR scheduling knowledgeMedical terminologyAnalytical and problem-solving skillsCommunication skillsComputer software proficiencyIDX/GECBCernerEMR
Patient Access Liaison II - Access Center - Full Time 8 Hour Days (Non-Exempt) (Union)
Keck Medicine of USC · Posted Nov 9, 2026
- Los Angeles, California, United States
- Full-time
- $22–$34 per hour
- 2+ years
Compensation
The hourly rate range for this position is $21.84 - $34.48.
Responsibilities
- Answer, screen and direct incoming and outgoing telephone calls and electronic messages
- Schedule and confirm initial and follow-up medical appointments
- Verify insurance coverage and advise patients of financial responsibility
- Perform data entry and maintain patient appointment databases
- Coordinate care with patient coordinators, nurses and physicians
Requirements
- High school or equivalent
- Associate's degree or Bachelors' degree in healthcare, business or operations field
- Nice to have: bilingual Spanish, Chinese or other languages
- Nice to have: specialized/technical training in vocational certificates for appointment scheduling, registration, insurance verification, medical assistant
Skills
- Remote, United States
- Remote
- Full-time · Mid
- 3–5 years
Registered Nurse role to deliver high-quality, member-centered clinical advocacy while meeting service, quality, and case management standards.
Responsibilities
- Receive inbound member calls related to a wide range of healthcare issues (e.g., infertility, chronic disease, medications, diagnoses)
- Assess needs and determine the best course of action while adhering to established policies, procedures, and performance indicators (KPIs)
- Take ownership of member cases by going beyond the initial request and encouraging continued engagement
- Educate members on their medical conditions, diagnostic testing, test results, and available treatment options
- Explain complex medical and benefit-related information clearly and compassionately
Requirements
- BSN
- RN degree
- Nice to have: Behavioral experience
- Nice to have: Mental health experience
Skills
Epic Professional Billing Senior Application Advisor
Nordic Healthcare Group (NHG) · Posted Nov 9, 2026
- Remote, United States
- Remote
- Full-time · Senior
- 5+ years
The Professional Billing (PB) Senior Application Advisor - Managed Services provides expert Epic EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members.
Responsibilities
- Perform expert-level troubleshooting and problem-solving to ensure the integrity, integration, and stability of Epic applications for Nordic’s complex customers
- Fulfill system requests from customers by performing issue analysis within their application and across other integrated applications and systems, translating needs into detailed requirement specifications, and performing system build and testing
- Anticipate the impact of changes to other applications and systems and take necessary steps to manage those impacts
- Oversee and participate in the onboarding of new team members to the customer support team, including orienting to unique client configurations and processes, and introducing employees to customer counterparts
- Explain complex system setups and impacts in ways that are easy to understand for internal staff and customer counterparts up to and including IT and operational leadership
Requirements
- Post-secondary education or equivalent
- Nice to have: Epic PB Claims and Electronic Remittance certification
- Nice to have: professional billing workflows
- Nice to have: charge routing
- Nice to have: claims processing
Skills
- United States
- Senior
- 5+ years
Senior Application Advisor – Managed Services providing Epic EHR design, build, testing and advanced troubleshooting for Nordic clients.
Responsibilities
- Perform expert-level troubleshooting and problem-solving to ensure the integrity, integration, and stability of Epic applications for Nordic’s complex customers
- Fulfill system requests from customers by performing issue analysis within their application and across other integrated applications and systems, translating needs into detailed requirement specifications, and performing system build and testing
- Anticipate the impact of changes to other applications and systems and take necessary steps to manage those impacts
- Oversee and participate in the onboarding of new team members to the customer support team, including orienting to unique client configurations and processes, and introducing employees to customer counterparts
- Explain complex system setups and impacts in ways that are easy to understand for internal staff and customer counterparts up to and including IT and operational leadership
Requirements
- Post-secondary education or equivalent experience
- Nice to have: Additional Epic Prelude, Grand Central, Referrals, Welcome, or RTE certifications and/or experience
Skills
Active Epic Cadence certification5+ years of experience implementing, training, or supporting Epic modulesProven problem-solving and technical skillsExcellent written and verbal communication skillsProficiency with Microsoft Office applicationsStrong attention to detail and organizational skillsAbility to work both independently and collaboratively within a team environmentExperience with ticketing systems and change management processesStrong customer service track recordKnowledge of ITIL processesEpicMicrosoft Office
- United States
- Senior
- 5+ years
Senior Application Advisor for Managed Services, providing Epic EHR design, build, testing and advanced troubleshooting for Nordic clients.
Responsibilities
- Perform expert-level troubleshooting and problem-solving to ensure the integrity, integration, and stability of Epic applications
- Fulfill system requests from customers by performing issue analysis and translating needs into detailed requirement specifications
- Anticipate the impact of changes to other applications and systems and manage those impacts
- Oversee and participate in onboarding of new team members to the customer support team
- Explain complex system setups and impacts to internal staff and customer counterparts
Requirements
- Post-secondary education or equivalent experience
- Nice to have: Experience with Epic Grand Central, Cadence, Referrals, Welcome, or RTE
- Nice to have: Well-rounded understanding of Epic modules
- Nice to have: Prior management experience
- Nice to have: Prior project management experience
Skills
Active Epic Prelude certificationEpic Grand Central certificationEpic Cadence certificationEpic Referrals certificationEpic Welcome certificationEpic RTE certificationEpic patient registrationEpic insurance verificationEpic patient access workflowsEpic integration pointsProblem-solvingTechnical skillsMicrosoft Office applicationsTicketing systemsChange management processesITIL processesProject managementSystem implementationMicrosoft Office
- United States
- Senior
- 5+ years
Senior Application Advisor – Managed Services providing Epic EHR design, build, testing and advanced troubleshooting for Nordic clients.
Responsibilities
- Perform expert-level troubleshooting and problem-solving to ensure the integrity, integration, and stability of Epic applications
- Fulfill system requests from customers by performing issue analysis and system build and testing
- Anticipate the impact of changes to other applications and systems
- Oversee and participate in onboarding of new team members
- Explain complex system setups to internal staff and customer counterparts
Requirements
- Post-secondary education or equivalent experience
- Nice to have: Additional Epic certifications
- Nice to have: Patient access
- Nice to have: Patient flow
- Nice to have: Admissions
Skills
Epic Grand Central certificationEpic Prelude certificationEpic Cadence certificationEpic Real-Time Eligibility certificationEpic Welcome certificationEpic Referrals certificationMicrosoft Office applicationsticketing systemschange management processesITIL processesproject managementEpic EHRMicrosoft Office
- Remote, United States
- Remote
- Full-time · Senior
- 5+ years
Provides expert Epic EHR design, build, testing and advanced troubleshooting services for clients while overseeing customer engagements and mentoring other Managed Services team members.
Responsibilities
- Perform expert-level troubleshooting and problem-solving to ensure the integrity, integration, and stability of Epic applications
- Fulfill system requests from customers by performing issue analysis within their application and across other integrated applications and systems, translating needs into detailed requirement specifications, and performing system build and testing
- Anticipate the impact of changes to other applications and systems and take necessary steps to manage those impacts
- Oversee and participate in the onboarding of new team members to the customer support team
- Explain complex system setups and impacts in ways that are easy to understand for internal staff and customer counterparts
Requirements
- Post-secondary education or equivalent experience
- Nice to have: Epic HB Claims
- Nice to have: Electronic Remittance
- Nice to have: Professional Billing (PB)
- Nice to have: Revenue Cycle certifications