- Irving, Texas, United States
- On-site
- Full-time · Associate
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. Expert in customer satisfaction, merchandising, and building brand loyalty, driving results through promotional and Omni selling initiatives.
Responsibilities
- Lead colleagues in the execution and completion of assigned tasks
- Act as an advocate for the customer, role modeling and providing fast feedback on how to make every customer experience outstanding
- Ensure high-level customer service through problem-solving and customer-focused resolutions
- Enhance the in-store customer experience by promoting the Macy's mobile app
- Meet with People Leaders throughout the day to plan and monitor total store activities
Requirements
- High school diploma or equivalent
- Nice to have: 1-2 years of direct retail experience
Skills
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Colleague Resource Groups
