Lead technical authority for component engineering within Amazon Leo’s Electronic Supply Chain team, driving component selection, failure analysis, and supplier collaboration.
Compensation
USA, WA, Bellevue - 117,300.00 - 160,000.00 USD annually
Responsibilities
Partner closely with the core Commodity Engineering team while operating within the Electronic Supply Chain team
Serve as a technical authority for Engineering, Supply Chain, Quality, and Manufacturing teams
Collaborate with suppliers and cross-functional teams to lead Component Failure Analysis investigations and drive systemic Corrective Actions that prevent recurrence
Work closely with the Global Commodity Manager and Material Program Manager team to identify and recommend potential alternate parts for risk and issue mitigation and/or cost reduction
Partner with the Commodity Engineering and Electrical Engineering teams to define the long term preferred vendor list for electronic component vendors
Requirements
Bachelor's degree in electrical engineering or equivalent
Nice to have: Master's degree in electrical engineering or equivalent
Nice to have: experience in component selection and understanding of component reliability
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
Own the mechanisms by which the organization plans its work and delivers it, managing planning cadence, commitment processes, and reporting to leadership and partners.
Compensation
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Responsibilities
Own the commitment mechanism — the process by which teams commit to work for a given delivery window, with the tooling and discipline to make a clear "committed or not" answer stick.
Run the recurring planning cadence from preparation through facilitation to the decisions that come out of it, anticipating bottlenecks and providing escalation management.
Make tradeoffs while balancing business needs with technical constraints, and hold teams to honest commitments without being pulled off course by any single deadline.
Create mechanisms to drive timely, accurate, and comprehensive execution. Create clarity, eliminate obstacles, and drive issue resolution so deliverables and timelines are met. Drive continuous improvement so the delivery mechanisms get better over time.
Serve as the single source of truth on cross-effort status — accurate, trend-aware, and honest about risk — for leadership and the partners who depend on the platform.
Maximizing equipment reliability and operational performance in fulfillment centers by providing proactive controls automation and technical support, troubleshooting complex control systems and driving continuous improvement.
Responsibilities
Serve as the site expert for maintaining the automation systems that are critical for operations
Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
Monitor MHE metrics and partner with maintenance/operations to address system performance issues and provide analysis across all operations
Provide first-level escalation support for site technicians, both locally and remotely
Perform and analyze building System Assessments to enhance material handling system performance
As an Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation and technical support.
Compensation
90,000.00 - 112,500.00 USD annually
Responsibilities
serve as the site expert for maintaining the automation systems that are critical for operations
understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
monitor MHE metrics and partner with maintenance/operations to address system performance issues and provide analysis across all operations
provide first-level escalation support for site technicians, both locally and remotely
perform and analyze building System Assessments to enhance material handling system performance
Lead the Bangalore technical support operation for Backup & Storage, overseeing daily support operations, managing escalations, and driving technical excellence to ensure high customer satisfaction.
Responsibilities
Manage, mentor, and scale a team of Tier 1 support engineers for Backup /Storage/ SaaS product portfolio
Oversee daily ticket queues, shift handovers, and adherence to Service Level Agreements (SLAs)
Act as the primary point of contact for high-priority customer escalations and critical data-loss scenarios
Partner with Engineering, Product Management, and Quality Assurance to resolve product bugs and influence the product roadmap
Track, analyze, and report on key performance indicators (KPIs) including CSAT, First Day Resolution (FDR), and Mean Time to Resolution (MTTR) along with productivity
Requirements
Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field
Nice to have: experience managing global, 24/7 follow-the-sun support operations across multiple time zones
Nice to have: industry-recognized certifications related to Backup, Storage, Cloud technologies, networking
Lead and manage complex, enterprise‑scale projects for Databricks Forward Deployed Engineering team, ensuring commercial delivery, risk mitigation, and customer success across multiple concurrent engagements.
Responsibilities
Own commercial delivery of services from project administration to director level across concurrent projects
Define, manage, scope and mitigate risk across projects, enforce reporting, milestone tracking and financial management
Work with account management and customer teams to complete handover from sales to delivery
Ensure accurate reporting on projects and keep all relevant parties up to date
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
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