- Munich, Bavaria, Germany
- On-site
- Part-time · Entry
A working student role providing first and second-line IT support and assisting system administration for a fusion energy company.
Responsibilities
- Provide first- and second-line support for hardware, software, and access issues across the Windows/macOS fleet, resolving or escalating via the ITSM platform.
- Prepare, configure, and deploy end-user devices for onboarding, and manage retrieval, wipe, and reset for offboarding, keeping asset records accurate.
- Administer and troubleshoot Microsoft 365 workloads hands-on (Exchange Online, Teams, SharePoint, OneDrive), ensuring reliable day-to-day service for end users.
- Support Systems Administrators with routine Entra ID and Intune tasks (user/device updates, compliance checks) under supervision, building toward broader administration responsibilities.
- Maintain support documentation, knowledge base articles, and recurring-issue logs to drive self-service and process improvement.
Requirements
- Nice to have: PowerShell
- Nice to have: Power Platform
- Nice to have: Power Automate
- Nice to have: Copilot Studio