Senior Mobile Expert providing bilingual customer service and sales in T-Mobile retail stores.
Compensation
Hourly Base Pay: $30.00
Annualized Incentive Target: $7,200
Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Sells appropriate products, features, and services based on customer needs.
Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
Consistently leverages digital tools in interactions and onboarding.
Works collaboratively to build and contribute to a culture of sales and service.
Support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.
Compensation
Hourly Base Pay: $19.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
Complete required training to build knowledge of products, services, systems, and processes for effective customer support
Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
Also responsible for other duties/projects as assigned by business management as needed
Requirements
High School Diploma or GED
Nice to have: 6 months of customer service and/or sales experience in a retail environment
Support retail operations by engaging customers and facilitating their technology and service needs in a fast‑paced environment.
Compensation
Hourly Base Pay: $19.50, plus $5.00 per hour training pay. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Also responsible for other duties/projects as assigned by business management as needed
Requirements
High School Diploma/GED
Nice to have: 6 months of customer service and/or sales experience in a retail environment
Responding and assisting in all aspects of customer needs, such as finding, purchasing, downloading, installing, and implementing products, plus order correction or modification.
Locations (4)
Noida, Uttar Pradesh, India
Australia
United Kingdom
United States
Responsibilities
Resolve purchase and billing issues
Work with corporate customers, stakeholders in establishing invoice accounts, processing purchase orders, and invoicing
Communicate with the development team, finance team regarding common customer questions
Work with other departments to maintain product integrity
Escalate support and feature enhancement requests as needed
Assist with layout and design engineering work for construction, repairs, or site modifications, maintain databases, perform field work, provide administrative assistance, prepare cost estimates, ensure compliance, and participate in safety and training activities.
Responsibilities
Assist with layout and design engineering work for construction, repairs, or site modifications
Maintain informational databases, records, general data archives, or files using technical software, including AutoCad drawings
Perform field work such as measuring accurately with tape or wheel, taking basic field notes, driving locating stakes, minor right-of-way clearing, and other similar tasks
Provide administrative assistance or technical advice related to fieldwork needs, such as permits, database entries, materials requests, map plotting, applications, gas availability, etc.
Respond, with guidance, to calls from field crews, customers, external groups, etc., requiring gas operations information
Lead software engineering teams delivering large-scale enterprise applications and design cloud native applications in AWS for the IMS West business unit.
Compensation
Salary Range: $125,000 - $215,000 Annual
Responsibilities
Lead software engineering teams delivering large-scale enterprise applications
Partner with business, architecture, infrastructure, and risk teams to deliver strategic technology solutions
Oversee solution design, development, production readiness, and operational stability
Mentor engineering talent and foster a culture of innovation, accountability, and continuous improvement
Communicate technology strategy, risks, and delivery progress to senior leadership
Requirements
Masters or Bachelor’s degree in Computer Science or related field
Nice to have: experience in financial industry working on financial reporting/regulatory projects
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