Guide customers through the final stages of the vehicle purchase process, ensuring a seamless, transparent, and premium experience aligned with the Campus brand.
Compensation
Pay Range: Variable commission structure.
Responsibilities
Welcome and assist customers in a professional and supportive manner during the finance and delivery process, both in-store and through follow-ups as needed
Review vehicle purchase agreements and clearly explain financing, leasing, and payment options
Present and structure finance and lease contracts in accordance with lender and dealership guidelines
Offer and explain additional protection products such as extended warranties, insurance products, and vehicle protection packages
Work closely with the sales team, management, and lending institutions to secure approvals and finalize deals efficiently
Requirements
High school diploma or equivalent
Nice to have: Automotive finance or sales experience
The Receptionist serves as the welcoming face of the Lexus dealership, providing a positive experience for visitors while maintaining smooth showroom operations.
Compensation
Pay Range: $19.00 to $20.00 per hour, depending on experience.
Responsibilities
Greet all visitors entering the showroom, promptly answer inquiries, and introduce visitors to their host
Promptly and professionally answer incoming calls on a multiline phone system
Welcome and serve customers in the lounge areas
Maintain a tidy work space and stocked customer lounge (coffee station, kids station)
Coordinate the day-to-day operations of a collision centre, managing repair priorities, tracking vehicle progress, and ensuring timely completion of repairs.
Responsibilities
Coordinate repair priorities
Track vehicle progress
Share updates with team
Identify and resolve delays
Maintain production schedule
Requirements
Nice to have: Previous supervisory or leadership experience
Serve as the main point of contact for customers from vehicle intake through repair completion, providing timely updates on status, timelines, approvals, and any changes
Guide customers through the repair process by clearly explaining procedures, estimates, insurance details, and next steps
Build strong customer relationships through empathy, professionalism, effective communication, and proactive problem-solving
Manage customer expectations and resolve concerns using sound judgment, patience, and effective de-escalation skills
Coordinate appointments, vehicle intake, documentation, and customer communications to support an efficient repair workflow
Financial Services AdvisorNewThe Jim Pattison Auto Group · Victoria, Canada