Lead and transform MacroHealth’s Marketplace Delivery organization, building a scalable, technology‑enabled delivery model that accelerates customer time‑to‑value, improves service reliability, and enables measurable outcomes.
Compensation
The expected base salary range for this position is $240,000 to $260,000 USD annually. This range reflects the good-faith minimum and maximum MacroHealth reasonably expects to pay for this role at the time of posting. Actual pay within this range depends on relevant experience, skills, qualifications, and, where permitted, geographic location. This role is eligible for an equity offering, comprehensive benefits package, and a potential annual discretionary bonus
Responsibilities
Lead the transformation of fragmented, manual, or labor‑intensive service operations into a disciplined, scalable, technology‑enabled delivery model
Identify opportunities to eliminate unnecessary work, standardize recurring processes, automate workflows, and shift human‑delivered capabilities into scalable technology
Establish clear operational accountability, performance measures, governance, and continuous‑improvement practices across the delivery organization
Partner closely with Product and Engineering to distinguish operational responsibilities from platform capabilities and reduce manual intervention
Build and develop a high‑performing leadership team
Requirements
Bachelor's degree or equivalent experience required
Provide experienced coverage across assigned retail branches, ensuring consistent operations, member service, and compliance while coaching staff and managing day‑to‑day controls.
Lead integrated growth marketing strategies to generate qualified pipeline and accelerate conversion across enterprise and mid-market accounts, managing a team of BDRs and external agencies.
Compensation
Competitive compensation and equity
Responsibilities
Manage a team of 2 BDRs and set targets
Develop and execute integrated growth strategies
Lead ABM initiatives with sales
Collaborate with sales leadership on messaging and lead handoff
Manage highly targeted ABM digital marketing campaigns
Lead and scale the Revenue Operations function, driving strategy, data governance, reporting, and commercial system optimization to enable the go‑to‑market organization.
Compensation
The expected base salary range for this position is $180,000to $200,000 USD annually. This range reflects the good-faith minimum and maximum MacroHealth reasonably expects to pay for this role at the time of posting. Actual pay within this range depends on relevant experience, skills, qualifications, and, where permitted, geographic location. This role is eligible for a comprehensive benefits package, and a potential annual discretionary bonus.
Responsibilities
Set strategy, standards, and priorities for Revenue Operations
Develop and manage revenue planning processes
Drive alignment across Sales, Marketing, and Account Management
Establish pipeline management and forecasting practices
Lead commercial system governance and continuous improvement
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