Guide customers through configuration, kickoff, onboarding, workflow integration, and sustained platform adoption, owning implementation, adoption, and account health across complex customer portfolios.
Responsibilities
Own customer implementations from sales handoff through configuration, onboarding, workflow integration, activation, and sustained usage
Translate customer goals and workflows into clear implementation plans
Deliver within time-to-value targets by managing dependencies and resolving blockers
Own complex and at-risk accounts, managing resolution for critical implementation challenges
Partner with Account Managers on renewal and expansion strategy
Requirements
Nice to have: Working with sales leaders
Nice to have: Familiarity with public infrastructure
Nice to have: Familiarity with engineering (AEC)
Nice to have: Familiarity with water or municipal markets
Lead, Ridership Insights to help turn investment in future transit network into sustained ridership by investigating demand, explaining ridership gaps, and identifying necessary service connections, station access, fares, and surrounding development.
Responsibilities
Lead complex analyses to identify ridership drivers, diagnose performance gaps and determine the conditions needed to realize future ridership potential
Translate findings into prioritized recommendations for existing services and planned investments
Build an integrated evidence base linking ridership and fare payment data with service, capital project, land-use and market information
Work with accountable teams across Metrolinx to advance priority recommendations, agree actions and milestones, and resolve dependencies
Develop clear insights and recommendations for senior and executive audiences
Requirements
Degree in economics, statistics, data science, business or a related field with a strong analytical emphasis
Analyze and improve payment systems and processes within Scotiabank’s payments technology division.
Responsibilities
Develop business and system requirements, including user stories, acceptance criteria, business rules, process flows, story maps, and supporting functional documentation.
Document end-to-end payment journeys covering initiation, validation, routing, processing, clearing and settlement, reconciliation, rejects, returns, and exceptions.
Produce impact analyses identifying affected payment flows, integration points, data requirements, dependencies, operational impacts, and gaps.
Support Scrum Masters, Product Owners, and Engineering Leaders with initiative planning and scoping.
Develop risk analyses that identify delivery, implementation, operational, and payment-processing risks, with appropriate controls and mitigations.
The Senior Data Analyst owns data quality for our Supplier data as part of our new Data Enablement function. You'll evaluate whether the output of our data engine is correct, complete, and trustworthy, and own the analytical work of linking our registry backbone to supplementary data sources.
Locations (2)
Canada
United States
Responsibilities
Own the analytical data-quality work for our Supplier data: profiling, sampling, issue quantification, and recommendations to engineering.
Drive source linking across our registry backbone and supplementary sources (such as S&P Capital IQ, GLEIF, and SAM), and help define a systematic approach to resolving conflicts between sources.
Define and monitor quality dimensions (completeness, freshness, accuracy), and help build the automated quality gates that don't exist today.
Prioritize quality effort toward the subset of entities customers actually interact with most.
Partner with the Director of Data Engineering and the data and ETL engineers to translate quality findings into technical fixes and prioritized work.
The Senior Product Manager owns the roadmap and technical product strategy for Sectigo Orchestration Gateway and Integration products, bridging customers, business stakeholders, and engineering by translating complex market and customer needs into well-defined technical requirements, integrations, and scalable solutions.
Compensation
The targeted compensation package for this role is between CAD 110K and 128K, subject upon internal equity and years of experience.
Responsibilities
Own the product roadmap for Sectigo Orchestration Gateway and Integration products
Achieve revenue and market share targets defined in financial plans for Sectigo Orchestration Gateway and Integration products
Translate business and customer needs into detailed technical requirements, user stories, acceptance criteria, and product specifications
Define and manage the Orchestration Gateway’s APIs, SDKs, connectors, and integration capabilities with enterprise platforms
Manage backlog prioritization and participate hands-on in the Agile development lifecycle
Requirements
Bachelor’s degree in computer science, software engineering, information security, or a related technical field
The Inventory Analyst will play a key role in managing and enhancing inventory planning processes and policies within one of our central Inventory teams to maintain exceptional product availability and customer service. Additionally, this role will involve spearheading continuous improvement projects aimed at maximizing the efficiency and effectiveness of our inventory investments throughout the network.
Compensation
This position is hourly, and the starting pay rate is $25.00/hour and 4% vacation pay.
Responsibilities
Lead/co-lead a project focusing on inventory and flow coordination within our DCs/branches, space optimization, and customer experience
Gain a full understanding of process flows and assess the downstream impact of decisions
Identify improvement opportunities and effectively communicate their outcome
Develop and maintain dashboards to measure key metric performance
Prepare and conduct final presentations summarizing project deliverables and recommendations
Requirements
Currently enrolled in a College or University, working towards a Bachelor's degree in Supply Chain Management, Operations Management, Industrial Engineering, Business, Business Analytics, Marketing, Economics, Mathematics, Statistics or related majors
As a member of the Merchandising and Supplier Management (MSM) team, you will closely work with the Merchandising, Supplier Management and Product Information teams, and other cross functional partners on projects to enhance and/or improve process and reporting that support our business activities and Supplier/Product offering.
Compensation
This position is hourly, and the starting pay rate is $25.00/hour and 4% vacation pay.
Responsibilities
Collaborate with teams within MSM to understand the Grainger Canada product assortment and key fields used for product information.
Connect with counterparts in US Merchandising, Supplier Management and Product Information teams to understand Grainger US processes and reporting, and how they differ to Canada.
Partner with key business stakeholders and technology partners to understand and document the process flow, gaps, and limitations.
Gather information from various sources, analyze the product assortment and suppliers to identify opportunities and streamline processes.
Provide data backed recommendations for short term and long-term management of this information.
Requirements
Currently enrolled in a college or University, preferably working towards a bachelor’s degree in business or data management
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