Perform MRI examinations, operate and troubleshoot imaging equipment, manage clerical tasks, train staff, and provide patient care in a diagnostic imaging department.
Compensation
Role Level: Allied Technical AT09.3 – $38.80 to $54.52 per hour
Responsibilities
Perform magnetic resonance imaging procedures as outlined in MRI procedure manual
Utilize technical/medical judgement to evaluate image quality and adjust accordingly
Ensure proper screening procedures for patients and others entering the magnet room
Assess patient condition before, during, and after procedures and respond to complications
Document procedures accurately
Requirements
MRI Certification Exam
Contrast injection course
Registration with College of Medical Radiation Technologists of Ontario
Registration with Canadian Association of Medical Radiation Technologists
As a Reload Technician, you will play an important role in managing, testing, reloading, and recertifying these units before they are returned to Ciena’s finished goods inventory for future customer orders.
Compensation
Pay Range: Our Technician's are paid hourly, for this role the hourly range is $28/hr - $45/hr
Responsibilities
Perform manual and automated reload, retest, and recertification activities using Linux-based tools and scripting languages such as Python and Perl.
Execute reload and recertification tests according to established engineering documentation and procedures.
Configure and update software loads and perform traffic and system testing as required.
Record test results and maintain accurate reload and recertification logs in the appropriate databases.
Identify hardware and software failures, troubleshoot issues, and document and report problems to the appropriate teams.
Own a book of 50–70 SMB accounts, guiding customers through onboarding and driving adoption, engagement, and retention across the full customer lifecycle.
Compensation
Base Salary: $80,000 - $110,000 CAD
Responsibilities
Own a book of ~50–70 SMB accounts from kickoff through renewal
Be the primary point of contact for your accounts via Slack and our customer ticketing system
Drive customer health, adoption, and retention across your book of business
Identify upsell and expansion opportunities; proactively flag at‑risk accounts
Serve as first responder for all inbound customer questions via Slack and our customer ticketing system
Hands‑on, deeply technical role designing, building, and launching complex integrations on top of Suger’s platform, while shaping internal systems, APIs, and tooling to make those integrations scalable and reliable.
Compensation
Base Salary Range: $120,000 - $150,000 CAD/year. Competitive compensation and equity plan.
Responsibilities
Work directly with customers to understand technical requirements and map workflows to Suger’s APIs, integrations, and AI‑powered automation.
Lead technical discovery, demos, walkthroughs, and AI‑enabled proof‑of‑concepts, helping customers understand how intelligent workflows fit into their systems.
Guide customers through onboarding, implementation, and go‑live, including AI‑assisted workflows that automate marketplace and billing processes.
Troubleshoot API issues, investigate logs, validate configurations, and support escalations across both traditional services and AI‑backed components.
Collaborate with Engineering to reproduce issues, debug complex systems, and ensure clear technical handoffs.
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