Database programs jobs in Canada

Provide knowledgeable, consistent, and respectful service to all customers
Clearly communicate service details, fees, and eligibility, and de-escalate concerns with empathy
Refer and warm-transfer customers to other departments or stakeholders
Maintain brand standards and perform merchandising tasks in the ServiceOntario lobby
Complete Ground Control activities to ensure lobby readiness and customer satisfaction

Requirements

Nice to have: bilingual English/French

Skills

customer service experience communication organization prioritization attention to detail proficiency with Microsoft Office database programs

Service Ontario - Bilingual Customer Support Specialist - French and English

Staples Inc. · Posted Nov 4, 2026

Open

Scarborough, Ontario, Canada
On-site
Contract · Entry
1–2 years

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Acts as a primary services specialist providing government-related transactions within a retail environment, handling customer inquiries and escalated customer interactions.

Responsibilities

Provide knowledgeable, consistent, and respectful service to all customers.
Clearly communicate service details, fees, and eligibility, and de-escalate concerns with empathy, involving leadership when needed.
Refer and warm-transfer customers to other departments or stakeholders and promote store-wide offerings.
Maintain brand standards and perform merchandising tasks in the ServiceOntario lobby and offer promotional coupons when applicable.
Complete Ground Control activities to ensure lobby readiness and customer satisfaction.

Requirements

Nice to have: Bilingualism English/French

Skills

Customer service Communication Planning and organization and prioritization Attention to detail Microsoft Office

AME S Engineer

AME S Engineer

Compensation

Responsibilities

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AME S Learner

Compensation

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Service Ontario - Customer Support Specialist

Responsibilities

Requirements

Skills

Service Ontario - Bilingual Customer Support Specialist - French and English

Responsibilities

Requirements

Skills

Benefits

Benefits

Benefits